It is the goal of The Leone Center for Orthopedic Care to achieve superb clinical outcomes while respecting your dignity and time, and to make your stay as pleasant, comfortable and hassle-free as possible. To that end, we offer our patients the services of a dedicated Patient Liaison, and provide a wealth of services and information designed to address the many aspects of orthopedic care beyond the surgery itself.
Holy Cross Hospital and The Leone Center for Orthopedic Care believe that patients’ questions and concerns are of critical importance. To ensure that patients get the personal attention they deserve, we offer each patient the services of a Patient Liaison.
The Patient Liaison is available both to facilitate communication with clinical personnel, and to help patients (and their families) with any non-medical questions or concerns pertaining to their overall experience at The Leone Center for Orthopedic Care. These issues may include quality of care, access to care, staff interactions and matters of general assistance and information. In all cases, the Patient Liaison will make every effort to get your questions answered and your needs met. All interactions between patients (or their families) and our Patient Liaison are kept strictly confidential.